On the Edge Framing & Art. Unit 8, Courtyard Workshops, Bath Street, Market Harborough, Leics. LE16 9EW.

FAQs

 

WHAT ARE YOUR OPENING HOURS?

We are open Monday to Friday 9:00 until at least 5:30. We are very often at the workshop well past 5:30 and are happy to see customers in the evening if it’s more convenient. Please ring to let us know.

 

ARE YOU OPEN ON SATURDAYS?

Ordinarily we are not (as we’re not a retail shop), but when required we can make Saturday appointments by arrangement. Please just give us a call.

 

IS IT EASY TO PARK NEAR YOU?

Definitely yes. Our workshop is located on a small commercial estate with loads of free parking right outside our door.

 

HOW LONG WILL IT TAKE TO GET MY PICTURE FRAMED?

We usually work to a 2 to 3 week turnaround, BUT, we can complete it quicker if you have a deadline. With over 5,000 frame styles to choose from we cannot hold them all in stock and ordinarily we order weekly with the raw materials arriving the following week. However, we do hold a range stock at our workshop or we can get a special overnight delivery from our supplier. So if you’ve left it all too late, then fear not, we’ll always meet a deadline !

 

WILL MY ITEM BE SENT AWAY TO BE FRAMED?

No. Nothing leaves our workshop. We do not subcontract to anyone else and all our frames are made by us at our workshop.

 

CAN YOU GIVE ME A ROUGH IDEA OF HOW MUCH A FRAME WOULD COST?

We normally get this question over the phone. The price varies massively depending on the style of frame chosen and as such the question is virtually impossible to answer. But as a guide, bespoke frame prices start from about £20.

 

I HAVE BROKEN THE GLASS ON ONE OF MY FRAMES. DO YOU CUT GLASS?

Yes, we can cut glass to any size and it can normally be done while you wait. We can also fit the replacement glass if required. (the glass will also probably cost a lot less than you think!)

 

CAN YOU RE-FRAME A LOOSE CANVAS?

Mostly yes. We quite often get this question from customers who have ordered a canvas print via the internet or have returned from holiday with a rolled canvas. We can re-stretch them so long as enough ‘spare’ fabric was left on the edges for us to wrap, tension and staple. Please give us a call to discuss.

 

I’VE SEEN SOME FRAMES REFERRED TO AS FSC. WHAT’S THIS?

FSC stands for Forest Stewardship Council and guarantees that the wood used is from environmentally ‘responsible forestry’. See www.fsc.org.

 

WILL MY FRAME BE READY TO HANG?

Yes, we will always supply your frame with the appropriate hanging fittings.

 

CAN YOU COPY A PIECE OF ART AND PRODUCE SOME PRINTS?

Yes, we offer a full art copying and giclée printing service. However, you must hold the copyright for the piece to be copied. If it is your own work then obviously there is no issue. If it is work from another artist the law requires us to have proof of consent before we can make any copies.

 

CAN YOU COPY AND MAKE PRINTS FROM A PHOTOGRAPH?

Yes, we can copy and reprint photographs, but you must hold the copyright for the photograph. If it is your own photography or old family photographs then there is no problem. We cannot produce copies from official school photos, professional wedding photographs or commercial studio shots as these are normally under the copyright of the photographer.